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Dear Valued Customers,

Thank you for your continued support and trust in us. We’d like to inform an update regarding our return policy:

Effective January 1st, 2026, ALL SALES WILL BE FINAL!

Please note that all fresh flowers, plants, and hard-good supply items will be FINAL SALE, except in cases involving damage or quality-related concerns. If you receive items that are damaged or do not meet our quality standards, please contact us within 24 hours of receiving your order. Our team will be happy to review the situation and offer a replacement or store credit, as appropriate. We kindly ask that you inspect your order carefully before leaving the store, as refunds or exchanges cannot be processed once items have left our premises.

We appreciate your understanding and look forward to serving you.

Sincerely,

Need help?

Contact us at {email} for questions related to refunds and returns.