The fine print, kept simple.

Our catalog. unitedwholesaleflowers.com is the promotional catalog and ordering home of United Wholesale Flowers, a family-owned wholesale flower house in San Jose, California. Everyone is welcome to browse the full collection; membership pricing and the Order List are reserved for florists, designers, and businesses holding an approved wholesale account.

How ordering works. Sending an Order List places a request — not a completed purchase. No payment is collected on this site. Our order desk reviews every list, confirms availability and final pricing with you directly, and then arranges payment, pickup, or delivery the way we always have — person to person, with a real conversation and a familiar voice on the line.

Pricing & availability. Fresh product is seasonal and moves fast. Prices, varieties, and stock shown here are kept as current as we can make them, but they aren't guaranteed until your order desk confirmation. Product photos are representative; nature supplies the rest.

Your account. Keep your sign-in details private and keep your contact information current — it's how we reach you about your orders. We may suspend any account used in ways that harm the site, our team, or our other customers, though it very rarely ever comes to that.

The usual provisions. The content of this site belongs to United Wholesale Flowers and may not be copied for commercial use. We may update these terms from time to time; the date above always shows the current version. These terms are governed by California law.

What we collect. When you open an account, place an order, contact us, or sign up for communications, we may keep the information you provide, including your name, business name, email address, mobile number, addresses, order information, and messages you send to us.

How we use it. We use your information to fill and manage orders, administer your account and membership pricing, answer your questions, provide customer service, send order and account communications, and operate and improve our website and services.

Marketing is always your choice. Marketing communications are sent only when you have chosen to receive them. If you opt in to email marketing, we may send fresh-arrival announcements, seasonal updates, events, promotions, special offers, and other United Wholesale Flowers news. You can unsubscribe from marketing emails at any time using the unsubscribe link in the message.

Text messages. If you provide your mobile number and consent to receive text messages, we may use it for the types of messages you agreed to receive, including customer-care and informational messages as well as, when you have opted in to marketing texts, fresh-arrival announcements, events, holiday or special-hours notices, seasonal promotions, special offers, and other UWF marketing communications. You can opt out of text messages by replying STOP. No mobile opt-in data or text message consent will be shared with third parties or affiliates for their marketing or promotional purposes. We may provide your mobile number and related messaging information to service providers solely as necessary to deliver, manage, and support our text messaging program. Full details are in Text Messages below.

Where it lives. Our store runs on Shopify, which processes information on our behalf, and we may use other service providers to help operate our website, communications, ordering, and customer-service systems. These providers receive information only as reasonably necessary to perform services for United Wholesale Flowers. We do not sell, rent, or trade your personal information.

Your choices. You can ask us to review, update, correct, or delete your information by contacting United Wholesale Flowers. California residents may have additional rights under applicable state law, and we will assist with eligible requests.

What we collect. When you give us your mobile number — on our website or account request form, over the phone, in person, or in writing — we may keep that number alongside your name and business name, plus a record of when and how you gave us permission to text you. For promotional and marketing text messages, we send messages only after you have affirmatively opted in through a written or electronic consent method.

What we send. Depending on what you have consented to receive, messages from United Wholesale Flowers may include order confirmations, delivery and pickup updates, product availability, account-related information, replies from our team, fresh-arrival announcements, event information, holiday or special-hours notices, seasonal promotions, special offers, and other UWF marketing messages. Messaging frequency may vary. Message and data rates may apply.

How it is shared. No mobile opt-in data or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or trade your mobile number or SMS consent. We may provide your mobile number and related messaging information to service providers solely as needed to deliver, manage, and support our text messaging program.

Stopping, and getting help. Reply STOP to any message and we'll stop sending text messages to that number as required. Reply HELP for assistance, or call our order desk at (408) 277-0502.

SMS Terms of Service. If you consent to receive conversational, informational, or promotional text messages from United Wholesale Flowers, you agree to receive the applicable types of messages described above from us. Promotional messages may include fresh arrivals, events, seasonal promotions, special offers, holiday or special-hours announcements, and other UWF marketing communications.

• Reply STOP to any message to opt out; reply HELP for support.
• Message and data rates may apply.
• Messaging frequency may vary.
• Consent to receive promotional text messages is not a condition of purchasing any goods or services from United Wholesale Flowers.
• Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy above for information about how your information is collected, used, shared, and protected.

Pickup. Will-call pickup is available at our San Jose warehouse during regular hours: Monday–Friday 7am–5pm, Saturday 7am–3pm, and Sunday 9am–3pm. Walk-ins welcome.

Delivery. Same-day local delivery is available on orders of $120 or more. Your order desk confirmation will include your delivery window and anything else we need from you.

Fresh product. Flowers are perishable goods, and we stand behind ours. Please inspect fresh product at pickup or delivery and tell us about any quality concern that same day — we will replace it or credit it right away, with absolutely no drama and no hoops to jump through.

Hard goods. Containers, supplies, and other non-perishables may be returned within 7 days in original, resalable condition with your receipt. Clearance and special orders are final sale.

Cookies are small files your browser stores to make websites work. Ours are used for:

• Signing in — keeping your session active so your account and your wholesale membership pricing follow you through every single page of the catalog as you shop.
• Your Order List — remembering what you've added while you shop.
• Store analytics — anonymous, aggregate basics from Shopify about how the site is actually being used, so we can keep on making it better for everyone who shops here.

We don't use third-party advertising or cross-site tracking cookies. You can clear or block cookies in your browser settings anytime — though signing in and the Order List need them to work.

We want unitedwholesaleflowers.com to be usable by everyone, so we build with recognized accessibility guidelines (WCAG) in mind — readable type, keyboard-friendly navigation, clear focus states, and descriptive labels — and we keep at it with every update we ship.

If anything on this site is difficult for you to see, navigate, or use, we genuinely want to know — and we'll help you complete whatever you came here to do in the meantime.