STORE POLICY

NEW ACCOUNT INFORMATION

FLORIST PRICING

(Must have a valid copy of seller’s permit relating to floral business)
  • Flowers: Wholesale Price (tax exempt)
  • Supplies: Wholesale Price (tax exempt)

STUDENTS ATTENDING FLORAL CLASSES

(Must have current class schedule and Student ID)

  • Flowers: Wholesale Price + tax
  • Supplies: Wholesale Price + tax

NONPROFIT ORGANIZATION

(Must have a letter from organization and a completed W-9 form. Restricted to Church, and Temple only)
  • Flowers: Wholesale Price + tax
  • Supplies: Wholesale Price + tax

GOLD MEMBER

(Must purchase membership and renew membership annually – $75/year)
  • Flowers: Wholesale Price + tax
  • Supplies: Wholesale Price + tax

NON-ACCOUNT PRICING

(Must pay retail price and charge under walk-in customer account)
  • Flowers: Wholesale Price x 1.5 + tax
  • Supplies: Wholesale Price x 1.25 + tax
For more information about account registration, please call (408)277-0502.

ORDERING INFORMATION

*Important: Online ordering is not available at this time.
Orders can be placed by phone, fax, or email during regular business hours. Special orders must be placed at least 14 days in advance of the delivery or pick-up date in order to qualify for special pre-book prices. A 50% upfront deposit may be required for large, special, or seasonal orders. Because flowers are perishable and an agricultural product, weather, transportation, and inspections can cause unexpected product cancellations or delays. However, we will always accommodate and fulfill orders to the best of our ability and will work with you to resolve any issues stemming from product cancellations or delays.
Delivery Schedule: Click Here

RETURNS & EXCHANGES POLICY

Returns on hard-goods are accepted with-in 48hrs for refund. A 10% restocking fees will be assessed on all returned merchandise that was not defective or sent in error. Seasonal/holiday merchandise is non-refundable. Returns for perishable are accepted if problems are notified and fresh materials are returned to the store within 24hrs of purchase. We will exchange the product at no extra cost.

METHOD OF PAYMENT

Effective April 2016, all accounts are COD. We accept cash, money orders, all major credit cards (Visa, Master, Discover, and American Express), and business checks (with a valid California ID number). A fee of $30.00 will be assessed for any check returned unpaid for non-sufficient funds, and we will not accept checks from customers with more than two returned checks.
Additionally, United is able to keep a credit card on file with your account for purchases; please talk to your salesperson to complete the required form for this service.
Lastly, United issues gift cards, which will also be accepted as payment.

PRICING

We make every effort to maintain the prices listed in our catalog and on our website; however, prices are subject to change. Please call us at (408)277-0502 for current pricing. Our salespeople are happy to provide current prices for all products. Prices are only given over the phone to those with active and valid accounts.

PRODUCTS

United offers a full range of fresh flowers, greens, plants, blooming plants, and floral supplies. We carry more than 10,000 innovative products. At our store, you can buy the freshest, highest quality wholesale and bulk fresh product and floral supplies at great prices, for incredible savings. If there is an item you need not listed, please let your salesperson know. We will do our best to get it for you.